psync Genie S 2.5K Pet Camera, Pan and Tilt, 2-Way Audio, 32GB
- Regular Price
- $74.98
- Sale Price
- $74.98
- Regular Price
- Unit Price
- per
Details
The psync Genie S is a 2.5K pet camera for dogs and cats. It connects over 2.4GHz Wi-Fi to a phone app, so you can see your pet and talk to it from anywhere. Video is saved to built-in 32GB storage and needs no cloud subscription.
Specifications
- Brand: psync
- Resolution: 2.5K (1944 x 2592)
- Pan and tilt: 360 degrees horizontal, 135 degrees vertical
- Storage: built-in 32GB, no subscription required
- Connection: 2.4GHz Wi-Fi with a phone app
- Audio: two-way, with microphone and speaker
- Extras: motion detection, AI tracking, privacy mode
- Works with Alexa and Google Assistant
What it does
The camera rotates across the room and follows your pet when it moves. Motion detection sends a push notification to your phone when your pet is active. You can speak through the app and hear what is happening at home.
The camera sends footage to local storage, so there are no monthly fees. Two devices can share access, which lets the family watch together.
Which Wi-Fi does it need?
It uses the 2.4GHz band, so connect it to a router that offers 2.4GHz.
Place the camera in a room where your pet spends the day. Open the app on your phone to view live video, listen in or call your pet's name. The camera also has a privacy mode and works with Alexa and Google Assistant.
Shipping & Delivery
How long will it take to ship my order?
Your order will be shipped within 3-8 business days.
How much does it cost?
We offer free trackable shipping on select items.
Shipping rates for partner brand items and international orders may vary and will be calculated at checkout.
Where is my order shipped from?
Big Frenchies apparel is shipped in plastic-free packaging directly from our Virginia facility. Items from our partner brands may have different packaging and can be shipped from any of their fulfillment locations worldwide.
How long does shipping take?
USA: 3-8 business days
CA, AUS, UK, and Europe: 5-21 business days
Rest of world: 5-25 business days
Return Policy
You have 14 days from delivery to request a return or exchange for most products shipped within the United States.* Exclusions apply.
*Exclusions
- Custom and handmade items are final sale and cannot be returned or exchanged, as they are crafted specifically to order.
- Returns are only available for US orders. International orders are final sale.
- For health and safety reasons, personal care items (like baby creams, shampoos, balms, sunscreens, and lotions) and food products cannot be returned once opened.
- Jewelry and watches are not returnable.
Restocking fee: a 10% restocking fee is deducted from your refund on change-of-mind returns. There is no fee if the item is defective, damaged, or not what you ordered.
As a small family-owned business, we thrive on your feedback, so it's vitally important for us to make sure you're happy with your purchase. Customers are responsible for return shipping costs unless the return is due to a defective product. Learn more about our full return policy.
You can reach out to our customer support team by submitting your request via the "Contact Us" form or by emailing us at support@bigfrenchies.com. A member of our support staff will respond to you as soon as possible.
Need Help? Get In Touch.
We'd love to hear from you!
The best way to reach us is via email: support@bigfrenchies.com.
Have questions about sustainability, shipping, return, exchange or something similar?
Check our FAQ page.